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Frequently
Asked Questions
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What
does Internet History Eraser exactly do ?
-
What
operating system and browsers does Internet History Eraser
support?
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What
does Internet History Eraser do when I click Test Now ?
-
How
to order Internet History Eraser ?
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What
is the Application Plug-in ?
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What
is the Custom Item ? How to add a Custom Item?
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How
can I uninstall Internet History Eraser ?
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What
is Boss Key ?
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What
is Stealth Mode ?
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What
is Securely Erasing ?
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Why
the index.dat file still exist after I erase them ?
-
Why
the Mediaplayer playlist are still there after I choose to
erase them ?
-
How
does the Homepage Protection work ?
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My
homepage locked by website and don't let me to change, what
should I do?
-
Every
time I start my Windows, it opens a browser and visit a
XXX site, I change it and it will revert back next time
system restart, can Internet History Eraser solve this?
-
Can
Internet History Eraser erase the Search history when I click
the Search button on Internet Explorer?
-
I
got a "Cant Find MSVBVM50.DLL " error when I start Internet History Eraser,
How to avoid this?
If you have
any questions that not answered in this FAQ, please feel free to
contact us at support@internet-history-eraser.com
1.What
does Internet History Eraser do ?
Internet History Eraser
is designed to protect you by cleaning up all the unwanted history
data on your computer. With only one click, Internet History Eraser
allows you to erase the cache, cookies, history, typed URLs,
autocomplete memory, index.dat of your browser, and Window's temp
folder, run history, search history, open/save history, recent
documents, etc.
With Internet History Eraser's free plugins, you can easily
erase the tracks of up to 50 applications, such as playlist of
Realplayer, Mediaplayer, QuickTime, recent files of Office, Acrobat,
Winzip, etc.
Internet History Eraser can also let you customize what file(s) and
registry entry(s) to be erased. With Internet History Eraser's
Securely Erasing feature, you can erase the files completely can not
be recovered by others.
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2.What
Operating System And Browsers Does Internet History Eraser Support?
The supported Operating System include
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Windows
95
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Windows
98
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Windows
NT
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Windows
ME
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Windows
2000
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Windows
XP
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Windows
Vista
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Windows 7
The supported
Browsers type include
-
Internet
Explorer
-
Netscape
-
AOL
-
MSN
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Opera
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Mozilla
Firefox
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Apple
Safari
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SeeMonkey
For other
browsers, Internet History Eraser can support them using plugins,
you can download the
plugins from our website.
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3.What
does Internet History Eraser do when I click Test Now ?
Test Now offers a safe way to check the items you are going to erase
, after you have selected the erasing items, you can firstly click
the Test Now to have a test, check the Detail List to
see what will be erased. This just tests all the items you selected
and do not really erase them.
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4. How to order Internet History Eraser
?
click here
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5.
What is the Application Plug-in ?
There are so many applications/programs that keep tracks of recent
activities such as playlist of Mediaplayer, Realplayer, recent files
of Office, Acrobat, Winzip, and much much more. Others can also see
what files you have accessed, what media you have played , what
picture you have viewed.
Internet History Eraser's free Application Plug-ins gives you the
flexibility to choose which plug-in to install according to the
applications/programs you have installed. This makes Internet History Eraser
have the ability to support up to nearly unlimited
applications/programs.
Click here to download
plug-ins
We have over 50 plug-ins available Now and we are trying to make
more plug-ins every week. If you have any suggestions , please
contact us at support@internet-history-eraser.com.
Also, we
provide a free Internet History Eraser Plugin Maker to make
the plugin yourself, if you are an advanced user and know much
about the program you want to erase.
If you make a plugin and want to share it with others, please
email your plug-in to us
We will list it on our website let others to download.
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6. What is the Custom Item ? How to
add a Custom Item?
Click
here to the answer
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7. How can I uninstall Internet History Eraser
?
There are two ways to uninstall Internet History Eraser.
1) Click
Start ->Programs->Internet History Eraser->Uninstall Internet History Eraser
2) Click Start ->Settings->Control Panel -> Add/Remove
Programs->Internet History Eraser
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8. What is Boss Key ?
Boss Key lets you to hide/show the browser windows immediately by
pressing the Hotkey ALT+SPACE. It's very useful when you are
surfing some website , and then someone ( your boss or everyone you
don't want to see your screen) walks in, you just press the ALT and
SPACE keys, the browser windows will all disappear, and when they
go, you can press ALT+SPACE again, these screen will show again.
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9. What is Stealth Mode ?
Stealth Mode Lets Internet History Eraser to operate in an invisible
mode, this will not show an icon on the system tray . In Stealth
Mode, it can run Auto-erasing in the background quietly. You can
press the Hotkeys ALT+A to show/hide Internet History Eraser.
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10. What is Securely Erasing ?
When you delete a file in Windows, usually , Windows place a Deleted
Flag on this file, and not really remove it, others can use some
tools to recover filename and the content of the file.
Securely
Erasing uses a more secure way to erase a file. Firstly, Internet History Eraser
overwrites the file a set number of times with random data, and then
rename the file to a meaningless filename(e.g. 0001.dat), and
finally , Internet History Eraser deletes the file. So, others can
not recover the data of the file even the filename.
Note: The more times
you set to overwrite the file, the more time it will take to erase
the tracks. Usually, the default 3 times is enough.
Internet History Eraser
implements the Department of Defense clearing and sanitizing
standard DOD 5220.22-M, gives you confidence that once deleted with Internet History Eraser,
your file data is gone forever and can not be recovered.
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11. Why the index.dat file still exist after I
erase them ?
Index.dat
stores information about what web sites you have visited and what
cookies have been saved, the index.dat files are always locked by
system when Windows is running and can not be deleted. Internet History Eraser
overwrites these index.dat files with random data, others can see
nothing useful form these files after erasing these files, so don't
worry about it.
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12. Why the Mediaplayer playlist are
still there after I choose to erase them ?
This maybe
you keep Mediaplayer running when you erasing it, because
Mediaplayer will save the playlist again when it shutdowns.
Important
Note: It is strongly recommended that you shutdown all the
programs that you want to erase, because some tracks can not be
erased when these program are running .
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13. What is Homepage Protection?
Some website may modify your IE homepage setting to their URL, and
you can not change it back. Internet History Eraser features a
Homepage Protection engine to keep monitoring the change of your
homepage when you surfing, if your homepage is changed, it will ask
you to confirm.
It can also modify the homepage and window title of Internet
Explorer.
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14. My homepage locked by website and
don't let me to change, what should I do?
1) Click the
Options on main screen of Internet History Eraser
2) Click Homepage tab
3) Change your home page
4) Click Apply button
After do that, your home page has been changed to what you set , and
you can also change it using Internet Option again.
15. Every time I starts my Windows, it opens a
browser and visit a XXX site automatically, I change it and it
will revert back next time system restart, can Internet History Eraser
solve this?
Yes, Internet History Eraser can solve this problem.
1) Click the
Options on main screen of Internet History Eraser
2) Click Homepage tab
3) Change your home page
4) Click Apply button
Using this will solve most of these problems, if you have
this kind of problem which can not be solved by Internet History Eraser,
please tell us at support@internet-history-eraser.com,
we will try to solve it soon.
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16.
Can Internet History Eraser erase the Search history when I click
the Search button on Internet Explorer?
Yes,
you can do that by checking the Autocomplete Memory item on Settings
screen.
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17.I
got a "Cant Find MSVBVM50.DLL " error when I start Internet History Eraser,
How to avoid this?
This error happens with Win95
users, because Win 95 don't have a MSVBVM50.DLL.
You can download it from http://www.internet-history-eraser.com/vb5rtsp3.exe
After downloading , click on this file to install it and then you
can run Internet History Eraser.
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